Frequently asked shipping questions:
How are the additional shipping charges computed?
There are 4 components to computing shipping charges.
Desitnation zip code and weight of shipment are entered into our UPS software backed computer system. We then add a charge for shipping materials based on the size of the shipment. The shipping materials we use at Grande Harvest Wines are the state of the art, form cut boxes, specifically designed for shipping fragile materials. An additional $3.25 adult signature fee is required as New York State law prohibits the sale of alcohol to minors.
Can my shipment be tracked?
Yes. Once a shipment has been sent we can provide you with a tracking number as well as give you an estimated delivery date.
Can I find out if the recipient received my gift?
Yes. We can tell you when your package was received and the name of the person that signed for it, with time and date of receipt.
Alcoholic beverage cannot be sold to any person under the age of 21 years. By placing an order through www.grandeharvestwine.com the buyer has represented that he/she is at least 21 years of age and that the recipient too is at least 21 years of age. The consignee may be required to exhibit identification of age upon delivery.
All wines/spirits are sold in New York and title passes to the buyer in New York. Therefore New York State Sales Tax of 8.375% must be added onto all orders. We make no representation to the legal rights of anyone to ship or import wine/spirits into any state outside New York. The buyer is solely responsible for shipment. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your wines/spirits to you. Shipping will be via ground basis, and fees will be passed on to the customer. Express delivery can be accommodated for additional fees.
All shipments require a signature of an adult 21 years of age or older.
Online prices may differ from in-store prices on some items. Online pricing will not be guaranteed in-store and vice versa.
All orders will be processed within 24-48 hours from the time we receive the order. If you need to get the order out quicker please contact us directly at 212-682-5855.
We strive to bring you the highest quality products with reliable shipping and the best customer service. If by any reason you are not satisfied with your order please contact Jeremy at 212-682-5855. We will do everything we can to satisfy you.
